Privacy & Cookie Policy

Last updated: 22-8-2025

1. Scope of this Privacy & Cookie Policy

Sound Master Academy (“SMAC”, “we”, “our”, or “us”) provides subscription-based access to tutorial videos, consulting, webinars, and training programs with professional sound engineers, mixers, and producers. This Privacy & Cookie Policy explains how we collect, use, store, and share your personal information when you visit or use our website and related online platforms.

This policy does not apply to websites, applications, or services that are not linked to this policy, nor to third-party providers we do not control. We encourage you to review the privacy policies of those third parties before providing any personal information to them.

2. Collection of Information

We may collect information that you provide directly, such as your name, email address, phone number, username, password, educational or professional background, payment details, comments or feedback, interests, preferences, and files uploaded for consultation.

We may also collect information automatically when you interact with our Platforms. This may include your IP address, browser type, operating system, device identifiers, pages visited, search history, and date or time of access.

Our Platforms use cookies and similar technologies. Cookies are small text files placed on your device when you visit our site. They may be session cookies, which are deleted when you close your browser, or persistent cookies, which remain until deleted or expired. We use cookies to enable core functionality, analyze usage, remember your preferences, and deliver relevant advertisements. Some cookies may be placed by third parties such as analytics providers or advertisers. You can manage cookies through your browser or device settings, but disabling them may affect how the Platforms function.

3. Use of Your Information

We use your information to process payments and manage subscriptions, provide and improve our Services, communicate updates or support, send marketing communications if you have consented, perform analytics and audits, detect and prevent fraud or security issues, comply with legal obligations, enforce agreements, and resolve disputes.

4. Sharing and Disclosure

Your personal data may be shared with SMAC employees, contractors, and service providers who support our operations, such as payment processors and IT providers. It may also be shared with third parties where you have given consent, or as required by law, regulation, or legal process. We may share information to protect our legal rights, property, and safety, or in connection with a merger, acquisition, or sale of assets. We do not sell your personal information.

5. Legal Basis for Processing

If you are located in the European Economic Area, we process your personal data on the basis of consent when you agree to receive marketing communications, contract when processing is necessary to provide Services you requested, legal obligation when required by law, and legitimate interests when used for improving Services, preventing fraud, and ensuring business operations unless these interests are overridden by your rights.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, your data will be securely deleted or anonymized.

7. Children’s Privacy

Our Services are not directed to children under 13 years of age, and we do not knowingly collect personal data from them. If we discover that we have collected information from a child under 13, we will delete it promptly.

8. Your Rights Under GDPR

If you are located in the EEA, you have the right to access the data we hold about you, request correction of inaccurate or incomplete data, request deletion of your data, restrict or object to processing, request the transfer of your data to another provider, and withdraw your consent at any time. You can exercise these rights by contacting us at info@soundmastersacademy.nl.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. However, no system or internet transmission is completely secure, and we cannot guarantee absolute security of your information.

10. International Transfers

Your personal data may be transferred to and processed in countries outside your country of residence. These countries may have different data protection laws, but we take measures to ensure your data is protected in line with this policy.